FAQs

Yes, however you should check with your insurance company regarding co-pays on well visits.  We also charge an administration fee of $10 if a co-pay is not paid at the time of service.

Please Note--which medication you give your child is based on subjective opinion and symptoms. Message your provider, via the patient portal, to guide you in the right direction for any OTC (over the counter) medications.

Yes, please arrive 10 minutes early.  This will facilitate a timely visit with your physician.

Please bring photo ID, Insurance card, and complete our new patient packet, sent via text message, prior to your scheduled appointment. If you did not receive a text message please call our office at 509-946-7332. 

Make sure you have informed you insurance company of the baby’s birth.  We can use the guarantor’  ID number for the first 30 days.

Notify the ER provider that we are your PCP (primary care provider), so a summary of the visit can be faxed to us. You should contact your insurance company within 24 hours.

IN THE EVENT OF A LIFE THREATENING EMERGENCY, CALL 911.

Each insurance policy has different requirements.  Call your insurance company for more information.

Pediatricians provide preventive health care for children in good health and medical care for children who are acutely or chronically ill. They also provide parents with support and advice with issues such as growth and development, safety and prevention, nutrition, and emotional wellness to foster a lifetime of good health.

Please call our office if you are going to be late or cannot keep your appointment. We do offer a 10 minute window for late patients. If you cannot make the appointment we do require a 24 hour notice. Failure to give 24 hour notice of a cancelation is considered a no-show, and the administration fee of $50 will be applied to the account. The phone staff can assist you with rescheduling, if necessary.

If you insurance requires a PCP and one of our providers is not listed, this may result in the charges being denied by your insurance and you being financially responsible for all dates of service.

 You will need to verify coverage with you insurance.  Most insurance plans have a website that you can access or you can call the customer service number located on the back of you ID card.

If you're apprehensive about vaccinations, please do not hesitate to contact our office.

For medication refills, we ask that you have your pharmacy fax a refill request to 509-946-1995.  We do require that your child receive yearly physicals and regular 3 month medication checks to have ADHD medication refilled.

The “Well Check” visit is a visit dedicated to reviewing the routine aspects of your child’s health (feeding, nutrition, sleep, behavior and development, etc.)  These visits also include immunizations and education regarding routine preventative care.  We always provide adequate time to answer any questions you may have about your child.

We follow the schedule of routine well child visits established by the American Academy of Pediatrics.  We start with an Initial newborn visit 2 weeks after your child is born.  

Routine well checks are then scheduled at 1, 2, 4, 6, 9, 12, 15 and 18 months of age. Yearly visits are recommended on or after each birthday.

Only sick children may be seen without a parent/guardian being present and the child must be accompanied by another adult, with written permission from you.  No child under the age of 14 can be seen for a yearly well checkup without a parent/guardian present.  Children over the age of 14 can be seen without a parent/guardian present.

Our office is operated on an appointment basis.  Walk-ins are strongly discouraged.  In the event you walk-in, the next available appointment time slot will be given to your child, however scheduled appointments will be seen first. 

We recommend that you familiarize yourself with all our providers.  Alternating visits will allow each of our providers to serve your child’s medical needs.  Our providers meet regularly to ensure continuity of care. However, if you prefer to see one provider, we will absolutely accommodate that.

All you need to do is let the hospital know that you have chosen us as your baby’s pediatrician, and they will let our doctor know.  Then once baby is born call our office to schedule the first visit, prior to discharging from the hospital. If you’re not a current patient of ours, please feel free to call and schedule a meet and greet visit with our doctor, prior to your delivery date.